RETURN & REFUND POLICY
Permanent Jewelry
All permanent jewelry sales are final. Because each piece is custom-fitted and welded, we cannot accept returns or exchanges once the chain has been cut and applied.
If your chain breaks within 7 days due to a welding issue, we will re-weld it at no additional cost. Please bring the original chain with you.
Breaks caused by normal wear and tear, loss, or misuse are not covered, but we can re-weld for a small service fee.
We are not responsible for allergic reaction to the jewelry and tarnishing or wear due to exposure to chemicals, lotions, or water is not considered a defect.
Please contact us directly if you have any questions!